holos / Support

Support

Last updated November 4, 2026

Something not working, or an idea for a pack? Email holosapp@proton.me. We read everything and usually reply within a day or two.

Adding stickers to your chats

iMessage: open a pack in holos, tap Send and choose Messages (Use in iMessage). Then, in any chat, tap the + next to the text field and choose holos. Tap a sticker to send it, or drag it onto a bubble.
WhatsApp: open a pack in holos, tap Send and choose WhatsApp (Add as a pack). WhatsApp opens: tap "Add to WhatsApp" to finish. WhatsApp needs at least 3 stickers in a pack.
Telegram: open a pack in holos, tap Send and choose Telegram (Create a sticker set). Telegram opens: give your set a name to finish.

Restore purchases: on a new iPhone, open holos › Settings › Restore Purchases, signed in with the same Apple ID you subscribed with.
Cancel or change your plan: iPhone Settings › your name › Subscriptions › holos. Cancel at least 24 hours before the renewal date.
Refunds: purchases go through Apple, so refunds are requested at reportaproblem.apple.com.

Cutouts work best with one clear subject (a person, a pet, an object) that stands out from the background.
If part of the subject is missing or extra background stayed, use the Eraser and Restore tools in the editor.
holos only sees the photos you pick. To change photo access, go to iPhone Settings › holos › Photos.

holosapp@proton.me. Please include your iPhone model and iOS version if something isn't working.